Classic marketer Al Ries has a modernized “take” on how broadcasters can best stand out in an increasingly crowded media marketplace. It’s about not letting the research (or a paint-by-the-numbers consultant) lead you down a path where you create a product that’s just another version of what’s always been there. It’s about being different, and if you look at many of radio’s successes over the years, that’s exactly what they’ve been about.

Thinking about your radio station or the ones you’ve worked for in the past, the truly great, successful ones very likely had a “standard bearer,” that one personality who stood out above the pack. In today’s competitive information and entertainment environment, they’ve never been more important to the success of the operation. In “listener speak,” the question is, “Who do you want to have a beer with?”

Have you heard about the Google Home glitch that prevented most radio streams from working—for weeks? Neither had I until consultant James Cridland surfaced the problem in his “Radioland” newsletter over the weekend. It’s a cautionary tale for radio broadcasters, especially when most PDs are wearing multiple hats while trying to ensure quality on a growing number of devices and platforms. How can we prevent these glitches from becoming disasters while ensuring there’s no “next time?”

The Rock & Roll Hall of Fame in Cleveland is as well-known for its controversial omissions and inclusions as it is for the music that originally put the place on the map. And now, a new campaign to promote the induction of a musician, performer, and “Renaissance man of all media” who has been systematically ignored by the Rock Hall. Perhaps next year, this oversight will finally be corrected.