By: Vince Kattoula
Email has long been the main communication tool for business owners who are constantly on the go. However, mobile apps are becoming powerful tools for accomplishing detailed tasks while out of the office. And increasingly, apps make sense for businesses that never sell directly to consumers, but instead are focused on other businesses.
Compared to B2C (business-to-consumer) apps, target audiences for B2B (business-to-business) apps are easier to identify. These apps are typically created to solve a specific problem such as providing potential customers, or sales reps, detailed product information. By doing this in a mobile app, not only can the business provide easily accessed product details, they can easily update those details without having to replace reams of printed product brochures.
And B2B mobile apps are always connected and ready for business. Sales reps never have outdated information, and never “run out” of materials. Since most professionals have their own smart device that they carry with them wherever they go, mobile apps are just the right tool to accommodate this work-style. Messages can be sent, notifications/alerts can be viewed, and most importantly, orders can be placed any time of the day from any location more easily than with a traditional PC or laptop.
Here’s a good example of how a B2B app can help. The owner of a construction company is knee-deep in mud when he realizes he forgot to order the bricks required for an upcoming project. Rather than trek back and forth through the mud to log into his computer to make the order, he can instead pull his smartphone out of his pocket and order the supplies right then and there using a mobile app. It’s a win-win situation for both businesses (the construction company and the brick supplier) and the customer gets what they want as well!